Requirements:

  • Must be an organization administrator to edit Notification Groups.

Once you have Notification Rules configured to start sending notifications to your users you can begin to assign Event Type/Sub Types to Notification Groups.  Notification Groups allow you to assign individual Event Type/SubType Codes to one of the following groups:

  • Fire 
  • EMS 
  • Police 
  • Administrative 
  • Other 

Users can then select what Groups they wish to be notified of when an incident is received. Notification Rules can be used to override Notification Groups.  Each Event Type/Sub Type will be added to a default Group.


Start by clicking on the "Configuration" tab of your organization's Dashboard and select "Notification Groups".

You can change the Notification Group assigned to the Event Type/Sub Type by clicking on the 'Edit' link.

In the popup form you can then select the Notification Group you would to assign the Event Type/Sub Type.


Click the 'Save' button.